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Department of Water Supply
Unsafe Water Advisory Interactive Map 
The County of Maui’s www.mauirecovers.org website provides important updates on recovery efforts, including re-entry to impacted areas, safety information for those returning to their property, fire debris removal, maps and data, water and wastewater, recovery phases and information on financial and housing assistance.
The County of Maui’s www.MauiNuiStrong.info website provides updated information on relief efforts for those impacted by the Maui wildfire disaster and for those who want to lend their support. It also features important links and resources for residents, businesses and visitors.
Our Mission
The Department of Water Supply is an agency of the County of Maui. Our mission is to provide clean water efficiently. We provide water to approximately 36,400 services on Maui and Molokai. The water we provide meets all state and federal water quality standards. Take a look around our site to learn more. The Department needs your help! Please conserve water. For easy ways to use less water (and save money), see our tips on Water Conservation.
What's New:
- Low Income Housing Water Assistance Program (LIHWAP)
- Water Billing Account Change Form
- 2023 Annual Source Protection Poster & Video Contest Results
- Watershed Protection Grants Program - (RFP) FY2024
- Watershed Protection Grants Program - (RFP) FiY2025
- Rain Barrel Catchment Program Giveaway Opens a New Window.
- Ultra High Efficiency Toilet (UHET) Replacement Program
- 2023 Water Conservation Poster Contest
- Fiscal Year 2022 Annual Report & Audit
- 2023 Water Quality Report now available
- Road Signs - Public Water Source Protection Area - What do these signs mean? Opens a New Window.
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Water conservation request for Waiehu and Waihee
The Department of Water Supply requests visitors, residents and businesses of Waiehu and Waihee conserve water. A well pump supplying the area is down due to a mechanical failure so those in the area may experience low pressure. Read on... -
11/8/23 - Stage 2 Water Shortage in effect for Upcountry
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Unsafe Water Advisory lifted for all areas of Upper Kula
DWS announces that the Unsafe Water Advisory for all areas of Upper Kula have been lifted effective October 31, 2023. The department recommends customers flush their lines to remove any standing water in plumbing and pipes due to non-use. Read on... -
Reminder of West Maui Stage 1 Water Shortage continues to be in effect
The Department of Water Supply would like to remind residents and visitors that the Stage 1 water shortage issued on June 30, 2022 remains in effect. Notices are published weekly in the Maui News or can be viewed at the link provided. Notification -
Low-income Home Water Assistance Program (LIHWAP) has been extended through March 2024
Assistance is now available to qualified Maui County water account holders through the Low-income Home Water Assistance Program (LIHWAP) being administered by Maui Economic Opportunity. Read on...
Please get involved and visit the DWS Water Conservation Tools to learn about how you can save more water and money!
Free fixtures are available!
DWS Small Meter Replacement Project
In June 2020 the Department of Water Supply began its Small Meter Replacement project aimed at upgrading aging water meters within the County water system. The project, which is expected to last for four years, will replace an estimated 26,000 water meters that are 2” or less in size. Professional Meters, Inc. (PMI) has been hired by the department to install the meters.
Telephone & Online Payment
You may pay your water bill on-line by using the links below or by telephone at the toll free number posted below. A convenience fee is charged at the time payment is processed.
* Please have available your 10 digit water account number to make a payment.
Residential | Commercial | Payment by Phone |
![]() | ![]() | ![]() 855-385-4836 |
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John Stufflebean, P.E.
Director
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James 'Kimo' Landgraf
Deputy Director
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Water Supply, Department of
Physical Address
200 S. High St.
Kalana O Maui Bldg, 5th Fl
Wailuku, HI 96793
- The East Maui Watershed consists of approximately 120,000 acres and provides the largest harvestedsource of surface water in the state. This watershed services Upcountry residents and farmers from Haiku to Kanaio.
- Waikamoi Preserveis at the heart of the East Maui Watershed and is a central component of one of thelargest intact native rain forests in the State. The Nature Conservancy works to protect the source headwaters that supply the majority of drinking water for Upcountry.
- Auwahi Forest Restoration Project is located in the southwest slope of Haleakala. Restoration work is focused on 300 acres at the 3000 to 5000-foot elevation including the surrounding 184-acre watershed forest restoration ecological buffer zone that extends into upland watershed areas. AFRP offers a powerful, unique, and influential platform for the Maui community to engage in the protection and restoration of Hawaiian watersheds.