Immigrant Services Division


Immigrant Services is a division of Maui County’s Department of Housing and Human Concerns. Our goal is to assist new residents of Maui County in becoming fully integrated and productive members of our community. We provide free assistance to non-immigrants, immigrants, non-migrants and citizens with a wide range of immigration related matters including, family-based petitions, permanent residency, and citizenship.

DHHC Grant Application (FY2020)

The Department of Housing and Human Concerns (DHHC) Immigrant Services Division (ISD) is responsible for the administration of a $25k grant subsidy to be awarded by the County of Maui. The grant subsidy is awarded to organizations that provide acculturation programs and services to Maui’s immigrant community in the areas of individual, family, and/or youth services, ESL programs, job readiness and training, self-sufficiency, and multiculturalism.
The grant subsidy is administered by DHHC. ISD executes and manages the grant subsidy awarded by the County.

In an effort to meet the needs of Maui County’s immigrant communities, all qualified private non-profit and for-profit organizations providing or planning to provide services in the area of acculturation such as individual, family, and/or youth services, English as a Second Language (ESL), job readiness and training, self-sufficiency, and multiculturalism within Maui County are invited to submit a Grant Application to the Department of Housing and Human Concerns (DHHC).

DHHC Grant Application
Available: November 29, 2019 and Due (no later than) December 30, 2019.

Summary of Services

The "Summary of Services" link offers a list of our services. Our office hours and locations are described below. The Immigrant Services Division is not affiliated with the U.S. Citizenship and Immigration Services (USCIS) and does not adjudicate or enforce immigration matters.

Assistance Completing Forms

When Visiting Us

In our ongoing efforts to streamline public assistance, Immigrant Services is by appointment only at the Wailuku main office. Appointments are limited to 1 - 1 1/2 hours. We welcome all inquiries; Wednesday is our walk-in day where services are provided on a first-come, first-serve basis, limited to 30 min. per person. For inquiries, or to schedule an appointment, please call (808) 270-7791

Please help us provide the best, and most efficient, service possible to you. It is important that you always bring your hard copy documents related to the case for which you are seeking assistance. If you are a permanent resident, you should always bring your Permanent Resident "Green Card" with you.


The Immigrant Services Division has four offices for your convenience. Please contact any of our offices with questions.

Wailuku - Main Office

Lahaina - Satellite Office



One Main Plaza
2200 Main St. 
Suite 547
Wailuku, HI 96793
(808) 270-7791 
West Maui Senior Center
778 Pauoa Pl.
Lahaina, HI 96761 
(808) 661-2386 
Moore Center
2 Kamoi St.
Kaunakakai, HI 96748
(808) 553-5072
Lanai Senior Center,
309 Seventh St. 
Lanai City, HI 96763 
(808) 565-6679
Monday - Friday 7:45 am - 4:30 pm
Every Thursday
8:30 am - 3:30 pm
Monday - Friday
8:00 am - 4:00 pm
Monday - Friday
8:00 am - 4:00 pm
Appointments available - Mon., Tues., Thurs., & Fri. Beginning Dec. 4, 2019
Walk-In Wednesday service offered 8 am - 3:30 pm, first come/first serve, limited to 30 min. per person


The Maui County Immigrant Services Division is not staffed by attorneys meant as a substitute for legal counsel. If your situation is complicated or involves the risk of financial loss, criminal liability, removal or deportation you should seek the advice of an attorney.

Our offices provide free assistance in filling out USCIS and other agency forms.  We do not adjudicate cases or provide legal advice. The County of Maui, Immigrant Services Division and its staff are not liable for unfavorable outcomes, financial or criminal liability resulting from your petition or application.