Bus Service & Schedule Information


Maui Nui Strong Opens in new window The County of Maui’s www.MauiNuiStrong.info website provides updated information on relief efforts for those impacted by the Maui wildfire disaster and for those who want to lend their support. It also features important links and resources for residents, businesses and visitors.


Maui Bus Public Transit System

The County of Maui currently funds a public bus system that provides service in and between various Central, South, West, Haiku, Kula and Upcountry Maui communities.

MDOT trackbus

Bus Route Updates

Service Update for Maui Bus Fixed Route Program: Fare-Free Transit Program begins March 1, 2024
A new fixed route Maui Bus Fare-Free Transit Program will begin March 1, 2024, the Maui County Department of Transportation announced.
   *   This fixed route Fare-Free Program is available to individuals:
   *   Fifty-five (55) years or older.
   *   Americans with Disabilities Act Paratransit cardholders.
   *   Medicare cardholders.
   *   Students 24 years or younger.
   *   Persons with a disability.
   *   With financial need (within 200 percent of the poverty level for the county).

Riders with a disability and financial need will need to apply for a fixed route Fare-Free ID Card, through an updated application process beginning February 1, 2024. A link to the application can be found at the County of Maui Department of Transportation website at Fare-Free Transit Application or by contacting MEO by phone at (808) 877-7651 or by email at [email protected].

Persons with a disability will need to have their physician complete a section in the application form. Individuals who already possess a persons with a disability card will not need to re-apply and can use their existing ID card.

Individuals with financial need seeking a fixed route Fare-Free Card need to be Maui County residents and provide financial documentation that shows their annual household income is equal to or less than 200 percent of the poverty threshold. The most recent report from the U.S. Department of Housing and Human Concerns will be used.

A fixed route Fare-Free ID Card will be mailed upon approval. Other fixed route Fare-Free eligible riders can show bus drivers other forms of identification.
   *   Senior Citizens 55 years and older. Valid ID showing birth date.
   *   Medicare card.
   *   Students 24 years and younger. Valid student ID.
   *   Maui Bus ADA Paratransit cardholders.

General single-fare boarding fares remain $2 per boarding and monthly General passes for each month remain $45 per person.

For more information, contact the County of Maui Department of Transportation at 270-7511 or email to [email protected].  

MAUI BUS FIXED ROUTE - FARE-FREE TRANSIT PROGRAM

Maui Bus Fixed Route - Fare-Free Transit Program
Effective March 1, 2024, the County of Maui Department of Transportation will be adding a fixed route Fare-Free Transit Program for qualified income-eligible households. The income-eligible program will be run in conjunction with the existing persons with disability reduced pass transit fare program.
The Department will also offer the fixed route fare-free transit program for youth (24 years old and younger), senior citizens (55 years and older) and Medicare and Maui Bus Paratransit card holders.
The fare amount is determined by the Maui County Council annually.

INCOME ELIGIBLE FARE-FREE TRANSIT PROGRAM
Income-eligible households who qualify will receive a fixed route Maui Bus fare-free ID card to be shown to drivers on the Maui Bus fixed routes. Applications for the ID card will be processed by Maui Economic Opportunity. Requirements include:
  *   Maui County residents with a household income of less than 200 percent of the Federal Poverty Level for Hawaii. Income eligibility based on Family Size and a Total Household Income (before taxes).
  *   Valid identification. Acceptable forms of ID include a driver’s license or permit, State ID, passport or birth certificate.
  *   Completed application form. Only one (1) application per household. Applicant must be 18 years or older.
  *   One type of Source of Income documents (see below) to verify income qualification.
Source of Income Acceptable documents (copies only) 
Employed (W-2 wage earner) Previous year W-2 statement or previous year Federal Income Tax Return and 2 full months of current paystubs.
Unemployment State of Hawaii Unemployment Insurance benefit letter or copy of bank statement of benefits if benefits are direct deposit.
Self-employment/independent contractor One (1) year complete set of Federal Income Tax Return, including all Schedules and current state General Excise Tax filing.
Retirement/Pension/Annuity Retirement benefit, pension or annuity statement; Federal Income Tax Return; IRS Form 1099; statement from organization providing income; minimum two (2) months of bank statements showing retirement deposits.
Welfare General Assistance Financial Assistance Benefits Statement from the state Department of Human Services no more than 60 days old, showing 12 months of benefits, family size and qualifying income.
TANF (Temporary Assistance for Needy Families) Financial Assistance Benefits Statement from the state Department of Human Services no more than 60 days old, showing 12 months of benefits, family size and qualifying income.
Child Support/Alimony Child Support Agreement or Child Support Enforcement Agency (CSEA) verification letter or two (2) months current bank statements showing deposits.
Other (Please specify) Documents must be from legal/official source. MEO will determine whether the documents are acceptable.
Other important information about the program:
  *   Eligibility. Approvals run from February 1, 2024. Applications will need to be renewed annually with presentation of current documents.
  *   Processing time. Within 21 days from receipt of application by MEO.
PERSONS WITH DISABILITIES FIXED ROUTE FARE-FREE TRANSIT PROGRAM
Persons with disabilities who qualify for the program will receive a fare-free ID card to use on The Maui Bus fixed routes. MEO qualifies riders for the card.

To qualify for the fare-free program, an applicant needs to:
  *   Fill out an application.
  *   Verify disability with a medical professional completing “Certification of Disability” section of the application.
  *   Submit a copy of photo ID.
Sole incapacity due to pregnancy, obesity, acute or chronic alcoholism or drug addiction or contagious disease are not eligible.
Applicants will be eligible for as long as their medical professional indicates on their form.
FOR BOTH PASSES
Fare-Free Transit Application

Completed applications and documents may be mailed to:

Maui Economic Opportunity
P.O. Box 2122
Kahului, HI 96733

Faxed: (808) 871-2171

For more information, call (808) 877-7651

Other fare-free groups do not need to apply for the fixed route Fare-Free Transit Program and may use other documents:
  *   Senior Citizens, 55 years or older. Valid Photo ID with proof of age.
  *   Medicare Recipients. Medicare Card.
  *   Students 24 years and younger. Valid Photo ID with proof of age or Student ID.
  *   Maui Bus ADA Paratransit Card.

MEO runs the Paratransit and Human Services transportation systems through contracts and grants with the County of Maui Department of Transportation, which can be reached at (808) 270-7511.  
Service Updates for West Maui Express #29 & Lahaina Villager #23 effective Sunday, November 5, 2023: 
Maui Bus will implement a modified Lahaina Villager Route #23 starting Sunday, November 5, 2023. The modified Lahaina Villager route will serve the upper Lahainaluna road and the Villages of Leiali’i neighborhoods with connectivity to the Lahaina Civic Center, Whalers Village in Ka’anapali, Lahaina Cannery Mall, and the Lahaina Gateway. The route will begin at 8:00 AM daily, last bus departing at 7:00 PM.
Also, the existing West Maui Express Route #29 will be adding the Lahaina Cannery Mall to the schedule on Sunday, November 5, 2023. Please note that only Longs Drug Store and Safeway are open at the Lahaina Cannery Mall at this time.
Service Update: West Maui Express Route #29 effective Sunday, October 1, 2023
Beginning Sunday, October 1st, 2023, the West Maui Express will extend daily service later in the evening and provide (1) additional trip to Central Maui, terminating at the Queen Kaahumanu Center at 10:30 PM and (1) additional trip to West Maui, terminating at the Whalers Village at 9:58 PM.
Service Updates due to Wildfire as of Wednesday, August 23, 2023:
Maui Bus will implement a new West Maui Express Route #29 starting Thursday, August 24, 2023.  The new route combines the Lahaina Islander Route #20 and the West Maui Islander Route #28 together with modifications. There will be hourly service departures from both Kapalua through Ka’anapali to Queen Ka’ahumanu Center and from Queen Ka’ahumanu Center through Ka’anapali to Kapalua starting at 5:30 a.m. The service will run daily and is subject to change.
Click here for the West Maui Express Route #29 Schedule
Routes currently suspended until further notice:
   Lahaina Islander Route #20
   Lahaina Villager Route #23
   Ka’anapali Islander Route #25
   West Maui Islander Route #28
Maui Bus Commuter Service:
Click here for the updated Commuter Service Schedule   -  Effective August 16, 2023.
The department also announced that all Maui Bus fares for the Maui Bus Fixed Route, ADA Paratransit and Commuter Service have been suspended due to the ongoing emergency. All services will continue to remain free of charge until further notice.

Maui Bus ADA Paratransit Service:

  • All monthly and daily passes are no longer available for ADA Paratransit Service. The $2 one-way fare option will remain.
  • A 12-Ride (one-way trip) ticket book will be available for purchase for $20.00. The ticket book is valid from July 1, 2021 through June 30, 2022.

Maui Bus Commuter Service:

  • The Makawao-Kapalua Commuter, Kihei-Kapalua Commuter, Haiku-Wailea Commuter, and the Wailuku-Kapalua #3 and #4 will resume service. Please note that all times for the reinstated routes will go back to Pre-COVID routing and time schedule.

Getting on Board Maui Bus Route Study – 2022
In 2021, Maui DOT began a Comprehensive Operational Analysis (COA) of the fixed-route, commuter bus, and paratransit systems. Branded as Getting on Board Maui Bus Route Study, the COA was designed to examine the Maui Bus system to identify  potential improvements. The study was conducted by Nelson\Nygaard Consulting Associates Inc.

Maui Bus Rates & Fees Study - 2021
The Maui Bus fare changes are part of the recommendations provided by the Maui Bus Rates & Fees Study. The Study also considered recommendations from the Maui Short Range Transit Plan and the Council’s Performance and Fiscal Audits of the Department of Transportation. The final 2021 Maui Bus Rates & Fees Study is available for download  
  *   Maui Bus Rates & Fees Study - Appendix
 
As a reminder, pursuant to the Presidential Executive Order 13998, the Transportation Security Administration (TSA) issued Directive 152/84-21-01, which requires masks to be worn at all times while utilizing public transportation. 
Riders are also able to track their bus in real-time and get arrival predictions using the NEW Maui Bus app, available on iOS and Android or at mauibus.org.

  1. Maui Bus ADA Paratransit Program
  2. Maui Bus Commuter Service
  3. MEO Human Services Transportation

Maui Bus ADA Paratransit Program

Our ADA paratransit service is an advance reservation, curb-to-curb service for persons with disabilities who are unable to use the regular fixed route public transit service.