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Press Releases - COVID19 Updates

Posted on: May 8, 2020

Retail stores and retail stores in shopping malls to follow modifications required for reopening

Mayor Michael Victorino reminds retail stores and retail stores in shopping malls to follow physical distancing requirements and safety guidelines for opening on Monday, May 11.

“Retail stores that are opening on Monday should follow the operational guidelines listed in the Governor’s proclamation and our emergency rules,” Mayor Victorino said. “All businesses should also refer to operational guidelines provided by the Centers for Disease Control and Prevention, Hawaii Department of Health and other governmental agencies.”

Guidelines for businesses include, but are not limited to:

Thorough cleaning and sanitization practices

Maintain physical distancing of 6 feet or more

Capacity limits for facilities

Appointment only services encouraged

Delivery/pick-up services encouraged

Face coverings should be worn by all employees and customers

No person-to-person (physical) contact

Employees who have symptoms of COVID-19 should be sent home as soon as possible

The following are NOT permitted to open in shopping malls:

Food-court dining areas (except for delivery or take-out)

Play areas

Entertainment areas

Common areas (except to access and depart from a retail business)

Arcades & game rooms

Beauty, hair and nail salons


Auto dealerships and real estate services will also be allowed to operate by appointment and with modifications. These services had previously been restricted to critical situations only.

Photographers and photo studios are also permitted to open for operation.

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