We still need your help identifying 388 individuals reported unaccounted for following the Lahaina wildfire disaster. The validated list of names is available at mauinuistrong.info/unaccountedfor. If you recognize a name on the list and know the person to be safe, or have additional information about the person that may help locate them, please contact the Federal Bureau of Investigation (FBI) at (808) 566-4300 or [email protected]. The names on this list were compiled by the FBI and deemed validated if the first and last name of the unaccounted individual was listed, along with a verified contact number of the person who originated the report.
Anyone wishing to report an individual who is still unaccounted for is asked to email [email protected] and provide the following information:
For those seeking information regarding loved ones or those who are unaccounted for, the Family Assistance Center (FAC) is located at the Hyatt Regency’s Monarchy Ballroom (200 Nohea Kai Drive) in Ka‘anapali. It is open daily from 10 a.m. to 8 p.m.
If you live on a neighbor island or the continental U.S., are the immediate family member of a person missing as the result of the Maui wildfires, and you wish to provide a DNA sample to assist, please call the FBI Honolulu Division at (808) 566-4300 or email [email protected].
DNA samples are only for identification of wildfire victims and survivors, and will not be stored or used for any other purpose.
The FAC has received reports about Maui community members receiving calls from individuals or organizations claiming to be with “DNA Services.” These telephone calls are scams, and anyone receiving them should hang up immediately and report them to the Maui Police Department’s non-emergency number at (808) 244-6400.
FATALITY AND SEARCH UPDATE
The most up-to-date fatality numbers and identification information are included in the Maui Police Department’s daily press release, anticipated to be issued by 6 p.m. daily. For that information, please visit: bit.ly/MauiPoliceNews. There are 115 confirmed fatalities, with 99% of the Lahaina disaster area searched.
The Federal Emergency Management Agency (FEMA) is reviewing its policy to make sure it is helping as much as possible. Eligible funeral expenses may include the cost of a casket or urn, funeral services and transportation of the deceased and/or up to two family members into the area to identify your loved one, if that is required by state/local authorities. To request funeral assistance, you must first apply to FEMA. For more information, speak to a FEMA specialist at any open Disaster Recovery Center. You can find a Disaster Recovery Center by visiting: fema.gov/drc. You may also call the FEMA Helpline at 800-621-3362.
ENTRY INTO DISASTER AREAS
At this time, there is no list allowing residents to return to the disaster area. There will be a coordinated effort to develop a plan for the safe return of residents. Currently, the disaster area is restricted to authorized personnel only. Dangers include ash that may contain toxic, cancer-causing chemicals with types of debris including broken glass, exposed electrical wires, and other objects. Unstable buildings and structures may contain hazardous materials and could collapse, causing injury. For those who can return to their properties, County officials urge all individuals to utilize Personal Protective Equipment (PPE). For more recommendations regarding PPE, go to bit.ly/WestMauiCaution.
UNSAFE WATER ADVISORY
A new, interactive map depicting the precise location of the Unsafe Water Advisory is now available at bit.ly/mauiwateradvisory. Residents can type in their address at that link to see if their property is located within the affected area. Until further notice, residents in these areas of Lahaina and Kula should only use bottled water or potable water provided from tankers for things like drinking, brushing teeth, ice-making, and food preparation. For potable water, please bring large water containers to:
Lahaina Gateway Center
Behind Lahaina Baseyard
Holy Ghost Church
Hawaiian Homes/Lahaina Civic Center
Ulupalakua Ranch Store
*The National Guard is providing 2 additional water tankers at the Cop Road location (8:30 a.m.- 6 p.m. daily)
Residents in impacted areas are not able to treat the water in any way to make it safe to consume, with contaminants possibly having entered the water system.
SHELTERS, HOUSING, and FINANCIAL AID
Hotel shelter locations are open around Maui, in coordination with the American Red Cross (ARC). The current shelter locations include:
To qualify for shelter and financial assistance, you must first register with FEMA. This can be done at a joint Disaster Recovery Center that operates daily from 8 a.m. to 7 p.m. at the University of Hawai‘i Maui College (310 W. Ka‘ahumanu Ave., Pilina Building, Kahului). You can also call 1-800-621-3362, visit disasterassistance.gov, or apply through the FEMA smartphone app.
An additional FEMA Disaster Recovery Center is open at the Mayor Hannibal Tavares Community Center, located at 91 Pukalani St. in Makawao. Services are available daily, from 8 a.m. to 7 p.m.
To date, 11,010 FEMA assistance registrations have been received, with some $14.6 million in federal housing and individual assistance provided. If you did not apply for FEMA assistance yet are receiving communications from FEMA residents, please report potential fraud by calling the disaster fraud hotline at 1-866-720-5721.
The American Red Cross (ARC) is reaching out to FEMA registrants to offer financial assistance for survivors of the Maui wildfires whose primary residences were destroyed or sustained eligible structural damage. These ARC contacts will not ask for personal information, with contact coming via email, text, or phone. For more information, call the American Red Cross at 1-800-733-2767.
Families who currently have a federal Section 8 Housing Choice Voucher with the County of Maui and who have been displaced by the fires will not lose their housing assistance. To accommodate those families affected the initial term of their Section 8 voucher will be 120 days instead of the customary 60 days. To contact the Section 8 Rental Assistance Program, call 808-270-7751 or visit bit.ly/MauiSection8.
Landlords, management companies, and homeowners from across the state have offered to rent more than 900 houses, apartment units and rooms immediately to Maui residents who lost their homes to the wildfires. For assistance call (808) 587-0469 weekdays from 8 a.m. to 4:30 p.m. or email [email protected].
Home, Business Physical, and Economic Injury disaster loans are available from the U.S. Small Business Administration (SBA) as a result of impacts from the Maui wildfires. For more information, please visit sba.gov/hawaii-wildfires or call (800) 659-2955.
The Hawai‘i Dept. of Commerce and Consumer Affairs will be temporarily waiving registration fees for businesses affected by the wildfires. The waiver applies to fees for obtaining certificates of good standing and copies of business registrations documents filed with the division. Insurance and banking assistance will also be offered to survivors on Aug. 26-27 in the Whalers Village Parking Lot from 9 a.m. to 5 p.m.
FOOD, WATER, AND SUPPLY DISTRIBUTION / DONATIONS
Food and supplies will be distributed to West Maui residents at Lahaina Gateway, 325 Keawe St.: 10 a.m. to 4 p.m. Monday, Wednesday, Thursday, and Saturday. Mobile health vehicle present.
Feed my Sheep mobile food distribution sites are set up at: 150 South Pu‘unene Ave. in Kahului (9:30 a.m. to 12 p.m. Saturdays) and in the parking lot next to Living Way Church, at the corner of Market and Mokuhau streets in Happy Valley (10 a.m. to 11:30 a.m. Fridays).
Free laundry and drying services are being offered by Wash Pros Ka‘anapali, located at 2580 Keka‘a Dr. in Lahaina. Drop off your clothes and pick them up two hours later. Available Tuesdays and Thursdays, from 10 a.m. to 2 p.m.
In addition, the Maui Humane Society will continue to offer donated pet supplies and veterinary services at several distribution sites island-wide. Please visit mauihumanesociety.org for more.
MEDICAL AND NUTRITIONAL SUPPORT
Kaiser Permanente first aid stations are available at the Hyatt Regency Lahaina, Maui Suites, Promenade Lower Level. Open weekdays, 9 a.m. to 4 p.m., and Saturday, 9 a.m. to 1 p.m. Closed Sundays. Maui Health services will also be available at the Hyatt Regency Lahaina through Saturday from 9 a.m. to 4 p.m. Kaiser Permanente is moving its mobile health vehicle from its current location at Lahaina Gateway Center to Napili Park beginning on Aug. 28 at no cost to its members or the public.
A Supplemental Nutrition Assistance Program (SNAP) replacement benefit is available for recipients who experienced loss of food as a result of the recent wildfires. To apply, please visit the processing center in your area or call the Public Assistance Information Line at 1-855-643-1643.
The Emergency Prescription Assistance Program (EPAP) helps uninsured people after disasters to be sure they still have the medicines and medical equipment they normally use to stay healthy. To enroll, call 1-855-793-7470 or visit https://aspr.hhs.gov/epap.
The Hawai‘i Dept. of Health launched a call center to connect impacted residents with non-emergency medical services, mental health support, and other services. Survivors can call (808) 586-4468, weekdays from 7:45 a.m. to 4:30 p.m.
Hawaii CARES 988 is a 24/7 support service for help with crisis, mental health, and substance abuse. If you, a family member (including keiki), or someone you know need confidential assistance with a trained crisis counselor, please call/text 988 (TTY 711) or visit bit.ly/988chatandtext.
COMMUNITY MESSAGING BOARDS
To further provide vital information to affected residents with limited telecommunications abilities, Maui County and public communicators from across the state are posting updates from this daily report at the following Maui locations:
For State Department of Education information and resources to assist those impacted by the wildfires, please visit: bit.ly/HIDOE-West-Maui-Resources.
The Maui Bus “West Maui Express” Route #29 will provide hourly service daily at 5:30 a.m. between Kapalua, the Queen Ka‘ahumanu Center and Ka‘anapali. The following Maui Bus routes are still suspended until further notice:
For the exact route schedule, please visit www.mauicounty.gov/bus or use the free Maui Bus app. All Maui Bus fares for the Maui Bus Fixed Route, ADA Paratransit, and Commuter Service have been suspended until further notice.
A free Kaʻanapali Circulator Shuttle is available for people who are staying at any of the American Red Cross hotel shelters in West Maui, including the Hyatt Regency Maui, Outrigger Kaʻanapali Beach Resort, Royal Lahaina, Honua Kai and the Westin Maui in Kaʻanapali and runs in a continuous loop daily from 10 a.m. to 7 p.m.
Lana‘i ferry will add voyages to its daily service connecting Ma‘alaea and Manele Bay, effective 8/28. For updates to the following schedule, visit go-lanai.com.
Late-night vehicular access into Lahaina is limited to West Maui residents, first responders, and West Maui employees from 10 p.m. to 6 a.m. Evening road blocks on Honoapi‘ilani Highway (Highway 30) are located at Ma‘alaea and Waihe‘e. All motorists may enter from 6 a.m. to 10 p.m. daily. The Maui Police Department will cite and tow vehicles parked at the Lahaina Bypass, where there are no-parking signs.
Uber is working with the American Red Cross to provide rides (up to $40) to people in hotel shelters on Maui who do not have transportation options. To redeem the discount, riders must apply the promo code “MAUI23” in the Wallet section of their Uber app prior to requesting the ride.
Vacant PO Boxes at Post Offices across Maui will be temporarily made available at no charge to Lahaina residents who lost their homes or their Lahaina Downtown Post Office PO Boxes. Qualifying residents may request their free PO Boxes at any Maui post office.
The Wailuku Post Office is no longer receiving or distributing mail for Lahaina residents. Lahaina residents who lost their homes, or live in areas which are currently inaccessible, may pick up their mail from the “dutch door” in the lobby of the Lahaina Main Post Office. Service will be available from 10 a.m. to 5 p.m., Monday through Saturday. The latest updates on mail service are available by calling a recording at 808-423-6000.
RESOURCE HUB: DONATION & VOLUNTEER INFORMATION
An online, centralized hub to respond to the impacts of the Maui Wildfire Disaster is available at mauinuistrong.info. The County of Maui’s “Maui Nui Strong” site offers information on how to donate, volunteer, offer services, and locate support. For any additional questions, or to talk to a county representative regarding the Maui Wildfire Disaster, please call (808) 270-7285.
If you would like to directly receive Maui County press releases, and other notifications, directly to your email inbox, please visit mauicounty.gov/list.aspx.
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