What else is being replaced?

All meters that are smaller than 2”, irrespective of age, will also receive a new cellular transponder which sits atop the water meter. These new transponders will allow DWS personnel to read meters using cellular tower infrastructure making meter reading and leak detection more efficient.  Additionally, customers will be able to establish an online account through the DWS website that will allow them to monitor their own water use in real time over the internet.  

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1. Why are water meters being replaced?
2. Are all meters being replaced?
3. What else is being replaced?
4. Are these new meters considered “smart” meters?
5. Is DWS personnel installing the new AMI system?
6. Will I need to be home when this new equipment is installed?
7. What if my meter is located behind a fence or a wall and is not accessible?
8. Will my water bill look different?
9. Am I going to be charged for this AMI system?
10. How do I sign up to review my own water meter usage?
11. Is my privacy secure?
12. Take me back to the Small Meter Replacement Project page