How do I sign up to review my own water meter usage?

DWS will be providing the “Eye On Water” feature that will allow customers to sign-up online through the DWS website so they can view their own water meter use. This new feature will assist with leak detection and water conservation. Only customers that have had the new cellular transponders installed will be able to establish an “Eye On Water” account. DWS expects to have this feature available for use by the end of summer 2020.

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1. Why are water meters being replaced?
2. Are all meters being replaced?
3. What else is being replaced?
4. Are these new meters considered “smart” meters?
5. Is DWS personnel installing the new AMI system?
6. Will I need to be home when this new equipment is installed?
7. What if my meter is located behind a fence or a wall and is not accessible?
8. Will my water bill look different?
9. Am I going to be charged for this AMI system?
10. How do I sign up to review my own water meter usage?
11. Is my privacy secure?
12. Take me back to the Small Meter Replacement Project page