Please use the technical chat box located in the lower right corner of the screen. The chat box will appear when you have entered the system check requirements screen. If ProctorExam technical support is unable to assist you, please email the County of Maui, Department of Personnel or call (808) 270-7850 during our office hours of Monday – Friday 7:45 am-4:30 pm, except holidays.
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Online assessments are a good way of standardizing our selection process. It also provides convenience and flexibility for the test taker.
Yes, each online assessment has a time limit, and a time clock is displayed on your screen while you are taking the online assessment.
If the interruption lasts for only a few moments, you can resume the assessment. If this does not work, you may close the window, wait a minute and then enter your assessment through your test URL email. You will start from where you last left off. Reminder, your time limit will continue to count down even when you exit the assessment.
Please contact us by phone or email, so that we can find a solution to support you through your application process.
County of MauiDepartment of PersonnelOpen Monday – Friday 7:45am-4:30pm, except holidaysMain line: (808) 270-7850
Unfortunately, you will need to have access to a mobile smartphone in order to install the ProctorExam app.
No, scratch paper and pencil are prohibited while taking the online assessment. You are allowed to use a whiteboard with a dry erase marker. However, you will need to erase the whiteboard and show it at the end of the online assessment.
When allowed, a hand held or the computer accessory calculator may be used on assessments that have mathematical computations.
Google Chrome, is the only internet browser supported by eSkill / ProctorExam.
A smartphone with the ProctorExam app downloaded (mobile must be an Android 5.1 or later and iOS 10.0 or later)
Ipads and tablets are not compatible. Complete assessment by using a computer desktop or laptop, Windows 8 or higher, Mac OS X or higher, ChromeOS and most Linux distributions.
The ProctorExam app is one mechanism we use for test security and to record each test session to ensure a secured test environment.
ProctorExam and the Department of Personnel Services will have access to view all video recordings.
You will receive an email confirmation from eSkill once you submit your online assessment. If you do not receive an email confirmation, you may contact the Department of Personnel Services at (808) 270-7850 during our office hours of Monday – Friday 7:45 am-4:30 pm, except holidays.
You will be notified of your assessment results approximately two weeks after you take the online assessment.