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1. I forgot my user name. How do I regain access to my account?

For help with logging into your account click the link below: Application Guide or call the Neogov customer service hotline at (855) 524-5627. Application Guide

2. I created my profile. Do I still need to apply for a posting?

Yes. Creating a profile does not automatically mean you will be considered for any postings. You must apply for each posting that you wish to be considered for.

3. My information has changed since I created my profile. Can I update it?

Yes, you may update your profile at any time.

4. I don’t have a computer. Can I still apply online?

You can use any publicly-accessible computer, such as those available at the library, to apply online. (Make sure to log out when you are done and take care to safeguard your personal information when using a shared computer.)

5. Who can I contact if I need an accommodation for special assistance in completing my application?

If you are a person with a disability and require assistance with the employment process, please contact the Department of Personnel Services.

6. Why do I have to specify my work preferences? What happens if I don’t?

After you have submitted an application, you must update your application to specify the conditions under which you will accept that job. The County will not consider you for an opening unless the conditions match those you have indicated you will accept. If you forgot to specify these conditions on your application, that application will not be considered for any openings, so make sure to complete this section.