No. Please call our office or email your question.
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Yes. Please contact our office at one of our three locations to schedule an appointment. Walk-ins have been suspended. Please visit Offices on our homepage for contact information.
If you need a USCIS form and are confident in which form you need, it can be obtain by going to USCIS website. You may also call our office to request a printed form to pick up.
All ISD offices (Wailuku, Molokai, and Lanai) require clients to have an appointment. Arrive no more than 5 min. before scheduled appointment. 1-2 people max. Please wear a face mask. If you’re unable to wear a face mask, our office may have an alternative delivery of service (i.e. phone, email, drop-off) that will be arranged with a ISD staff member. You’ll be asked some health & ravel screening questions, along with a touchless temperature check. During your appointment, the ISD staff member will go over the Service Policy Agreement.
Immigrant Services Division (ISD) is not a USCIS or Immigration Office. Subsequently, we do not have access to the USCIS database, record or files. If you were instructed to go the nearest USCIS office, you must fly to Oahu as that is where the nearest office is located. However, we recommend that you secure an info-pass appointment by calling USCIS Contact Center at 1-800-375-5283.