What do I do when I get to the ISD office?

All ISD offices (Wailuku, Molokai, and Lanai) require clients to have an appointment. Arrive no more than 5 min. before scheduled appointment. 1-2 people max. Please wear a face mask. If you’re unable to wear a face mask, our office may have an alternative delivery of service (i.e. phone, email, drop-off) that will be arranged with a ISD staff member. You’ll be asked some health & ravel screening questions, along with a touchless temperature check. During your appointment, the ISD staff member will go over the Service Policy Agreement.

Service Policy Agreement

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1. Do I need an appointment?
2. What do I need to bring with me?
3. What if I just need an Immigration Form?
4. I just have a quick question; do I need to go to the ISD office?
5. What do I do when I get to the ISD office?
6. Were I can park when I visit the Wailuku office?
7. I was told that I need to go to the nearest USCIS or Immigration office, am in the right place?