Is the AlohaSafe Alert app private?

Yes, it protects the privacy of everyone–no personal data is shared –   unless the user chooses to share the information with the Department of Health. No one can see your identity. The AlohaSafe Alert app uses the Google Apple Exposure Notification (GAEN) protocol that does not collect or use location data from your mobile phone. Only the Hawaii Department of Health, and only with your permission, can use this system for public health data purposes. It does not track your location and notifications do not share identities of any users, the Hawaii State Department of Health, Google/Apple or any other entity. Anonymous codes exchanged between phones are not associated with any specific person.

Show All Answers

1. What is the AlohaSafe Alert app?
2. Why does Maui County require all arrivals to download and activate this app?
3. How does it work?
4. Is it effective?
5. Is the AlohaSafe Alert app private?
6. How does the technology work?
7. Is anyone profiting from this?
8. Which mobile phones can support the AlohaSafe Alert?
9. How do I update my mobile mobile phone to download the app?
10. If I don’t want to download this app to my phone, may I still enable GAEN exposure notifications to qualify?
11. My home state has an official GAEN app that I’ve already downloaded. May I use that instead?
12. I’m not so great with technology but I am traveling with family members who have mobile phones, do I still need to download a GAEN app?
13. What if I still can’t install the app or I don’t own a smartphone, or my phone is too old to support this technology?
14. AlohaSafe Alert App QR Code