Show All Answers

1. How to Contact Us

Office and Contact Information

Physical Address:

70 East Kaahumanu Ave
 Maui Mall, Suite A-16
 Kahului, HI 96732
 Phone:  (808) 270-7297
 Fax:   (808) 270-7884
 Email:  rpa@mauicounty.gov

For questions regarding:

Appraisal – Property Values
Phone: (808) 270-7798

Clerical – Exemptions, mailing address, land classifications and tax rates
Phone: (808) 270-7871

Tax Maps – Ownership, new tmk numbers and map orders
Phone: (808) 270-7226

Compliance – Agriculture use and dedications
Phone: (808) 270-7295

Real Property Tax and Circuit Breaker questions:

Phone: (808) 270-7697

Office Hours

Monday - Friday
 8:00 am - 4:00 pm  

2. What is an assessment?

The monetary value of a property for purposes of computing the Real Property taxes for your property.

3. How does the County determine my assessment?

Assessments are derived annually using comparable sales that recorded up to June 30 prior to the assessment date. The assessed values represent 100% of the full, unencumbered fee simple market value. The assessor uses acceptable mass appraisal methods and standards to derive market value. If you feel there is an error with your assessment please call our office to speak with an appraiser.

4. Why a big increase in value from the previous year?

Properties are assessed annually at market value. Possible reasons for value increases include increasing prices in the market, new construction or loss of a tax relief benefit. If you are unsure why your value has changed call your assessor at (808) 270-7297.

5. Why a big increase in taxes from the previous year?

Tax rates may have been increased or your classification may have changed which also affects your tax rates. Tax rates are established by the Maui County Council. Classification is based upon use. Call our office if you think you have been classified incorrectly.

6. How did you come up with the building assessment?

When a property is improved, it is valued at 100% of market value using market data. Because there are separate land and building tax rates, a portion of your assessment is allocated to land and a portion to building. If you have an assessment question, call or visit our office and ask to speak to the appropriate appraiser.

7. My house is not finished. Why is it being assessed?

Site inspections are made during and at the end of construction to determine percentage complete. The construction is assessed at the percentage completed as of December 31st for the following year’s assessment.

8. You say the properties are assessed at market value. Why doesn’t the assessed value reflect today’s market? Why are current sales not used?

The current assessment reflects the real estate market for a specified time period. As an example, for the 2008 assessment year, the sale period used is from July 1, 2006 to June 30, 2007. Any sales occurring after this time frame will be reflected in the following year’s assessment.

9. Why do I have to call your office for the market value of my agricultural property when I receive an agricultural use or dedicated assessment? Why isn't it on the assessment notice?

Once you receive an agricultural use or agricultural dedication land assessment, a market value land assessment is no longer maintained. If you have questions regarding your agricultural use or dedication assessment call our office to speak with an appraiser. Market values are shown at www.Mauipropertytax.com under Assessment Information Market Land Value.

10. How do I report that someone has a homeowner exemption but is not living on the property? Or "my neighbors are in a rental pool but are taxed "apartment."

Contact our division and supply the tax map key with the allegation. The division will research the claim. If you would like to make an official "on-line" claim, go to the Maui County website and then to For Residents, Online Services, Request for Service (RFS) or go directly to http://www.co.maui.hi.us/index.aspx?nid=76
Request for Service (RFS)

11. How will taxes owing as a result of subdivision, consolidation or condominium changes be levied?

Click on the Fact Sheet link below.

Real Property Taxes On New & Dropped TMK/CPR’s